Synergizing Resilience and Digitalization: A New Paradigm in Supply Chain Performance

Abstract

In light of rising global supply chain disruptions, firms must implement robust and agile supply chain strategies to retain performance. This study looks at the impact of Supply Chain Resilience (SCR) on Organizational Performance (OP), using Supply Chain Agility (SCA) as a mediating variable and Digital Transformation (DT) as a moderating factor. The results of structural equation modeling show a substantial positive association between SCR and OP (β = 0.447, p = 0.000), indicating that firms with strong resilience systems can better traverse supply chain uncertainties and improve performance. SCA mediates the SCR-OP link (β = 0.15, p = 0.000), highlighting the importance of agility in leveraging resilience for a competitive advantage. The study also demonstrates that DT moderates the Moreover, SCA is found to mediate the SCR-OP relationship (β = 0.15, p = 0.000), emphasizing the pivotal role of agility in transforming resilience into a competitive edge. The study also reveals that DT moderates the effect of SCR on OP (β = 0.087, p = 0.000), highlighting the importance of digital technologies in amplifying resilience-led performance outcomes. The model demonstrates strong explanatory power, with R² values of 0.364 for OP and 0.423 for SCA, and predictive relevance supported by Q² values of 0.261 and 0.209, respectively. Conclusively, results highlight the basic strategic importance pertinent to synergizing resilience, agility, and digital transformation to enhance supply chain effectiveness. Managerial implications include prioritizing investments in digital tools, comprehensive risk management systems, and agility-enhancing practices to develop resilient, future-ready supply chains. Future studies are encouraged to examine additional moderators—such as leadership style and environmental uncertainty—and mediators like knowledge management and supply chain collaboration, preferably through longitudinal designs across varied industry contexts. This study expands the evolving field of supply chain management, theory of resilience, and digital transformation by offering an integrated model to drive organizational performance in turbulent environments.