The Influence of Executive Commitment, Staff Engagement, and Training Programs on Employee Performance: Evidence from the Banking Sector in a Developing Economy
DOI:
https://doi.org/10.59075/xqdhka26Keywords:
Top Management Commitment, Employee Performance, Employee Involvement, Training and Development, Banking Sector, Total Quality ManagementAbstract
This research looks at how top management commitment, employee engagement, and training and development affect employee performance in a developing economy's banking industry. Data from workers at several banks were obtained using quantitative approaches to evaluate hypotheses. The findings show that top management commitment improves employee performance considerably by cultivating an organizational commitment and strategic alignment culture. Employee engagement in decision-making processes has a good relationship with work satisfaction and performance results. Furthermore, expenditures in training and development programmes were shown to provide workers with necessary skills, hence improving their overall performance metrics. While the research provides useful insights into human resource management techniques in the banking sector of the investigated developing country, it has limitations such as a cross-sectional design and a unique environment. Future study should look at longitudinal designs and larger industry comparisons to confirm results across other organizational contexts. These results emphasize the importance of leadership, employee engagement, and continuous development activities in improving employee performance and organizational success in developing market environments.
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