Harnessing Artificial Intelligence for Digital Financial Inclusion: Transforming Economies in the Era of Industry 4.0

Abstract

The aim of this research study is to investigate the influence of artificial intelligence (AI) on digital financial inclusion (DFI). The involvement of economically disadvantaged individuals in the financial sector has emerged as a pivotal subject of discourse concerning approaches to enhance digital financial inclusion. The Financial Technology sector is employing artificial intelligence and its various tools to foster engagement and improve participation among low-income individuals, marginalized communities, women, youth, and small business owners in conventional financial activities. The methodological approach of the study involved a thorough examination of perceptional and research journals, an analysis of papers authored by co-researchers, and a review of other authoritative sources pertinent to the subject, aimed at assessing the impact of AI on digital financial inclusion. This study proved that artificial intelligence has a major impact on digital financial inclusion in several ways. It helps with risk assessment and mitigation, solves the problem of disorganized data, improves cyber security and fraud detection, and uses chatbots to help users with desktop tasks. The study argues that governments throughout the world, together with financial and non-financial organizations, should embrace AI on a massive scale.